RETURN & REFUND POLICY

At AL-AYUB JEWELLERS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a 7-days easy exchange and refund policy.

Exchange Policy:

  • If you wish to exchange an item, please contact us within 7 days of receiving your order.
  • Items must be in their original condition and packaging.
  • Shipping costs for exchanges will be the responsibility of the customer.
  • Ā Our Return and Exchange policy is not applicable to custom orders, unless, there is an issue from our end (such as manufacturing fault).

Refund Policy:

  • If you wish to return an item for a refund, please contact us withinĀ 7 daysĀ of receiving your order.
  • Items must be in theirĀ original conditionĀ andĀ packaging.
  • Refunds will be issued viaĀ bank transfer.
  • Shipping costs will not be refunded.
  • Ā Our Return and Exchange policy is notĀ applicableĀ to custom orders, unless, there is an issue from our end (such as manufacturing fault).
  • Ā Refund and exchange requests will be processed within 7-10 working days of receiving the return item. Refunds cannot be paid in cash, due to policies of logistic companies and can only be processed via Bank Transfer.

To initiate a return or exchange, please contact our customer service team.

We will assist you in the process and provide you with the necessary shipping information.

We want you to be completely satisfied with your purchase, and we will do our best to make sure that you are. If you have any issues or concerns, please do not hesitate to contact us.

Ā Support:

  • +92 3249548077
  • Return AddressĀ : AL-AYUB JEWELLERS Main Bazar Jhelum Punjab